Get in Touch
Need help finding the right care? Have questions about our services? Our care specialists are here to help you 24/7. Reach out through any channel that works best for you.
24/7 Support Hotline
+91-911-971-SATH
(+91-911-353-372-273)
(+91-911-353-372-273)
Email Support
support@sathilo.com
Response within 4 hours
Response within 4 hours
Live Chat
Available 24/7
Average response: 2 minutes
Average response: 2 minutes
Emergency Line
+91-911-EMERGENCY
Immediate assistance
Immediate assistance
Send us a Message
Our Offices
- Mumbai (Headquarters)15th Floor, Nariman Point, Mumbai - 400021📞 +91-22-6789-0123✉️ mumbai@sathilo.comMon-Sun: 24/7
- Delhi NCRSector 44, Gurgaon - 122003📞 +91-124-456-7890✉️ delhi@sathilo.comMon-Sun: 24/7
- BangaloreKoramangala, Bangalore - 560034📞 +91-80-1234-5678✉️ bangalore@sathilo.comMon-Sun: 24/7
- PuneBaner, Pune - 411045📞 +91-20-9876-5432✉️ pune@sathilo.comMon-Sun: 24/7
Quick Answers
Common questions we receive from families seeking care.
How quickly can I get a caregiver?
For urgent needs, we can arrange a caregiver within 2-4 hours. For planned care, we recommend booking 24 hours in advance for the best match.
What if I need emergency care?
Our emergency line is available 24/7. Call +91-911-EMERGENCY for immediate assistance. We have caregivers on standby for urgent situations.
How do you verify caregivers?
All caregivers undergo comprehensive background checks, identity verification, reference checks, and skill assessments before joining our platform.
Can I change caregivers if needed?
Absolutely! If you’re not satisfied with your current caregiver, we can arrange a replacement within 24 hours at no additional cost.
Need Emergency Care?
For urgent care situations, call our emergency hotline immediately.